Privacy Policy for S-VPN.APP

Welcome to S-VPN.APP. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We adhere to a strict no-logs policy. This means we DO NOT collect or log:

• Your original IP address or VPN server IP address.
• Your browsing history or the websites you visit.
• Traffic destination, data content, or DNS queries.
• Connection timestamps or session duration.

The information we DO collect is limited to the minimum required to operate the Service:

• Account Information: When you register, we collect your email address and payment information. This is used solely for account management and billing purposes. Payment data is processed by our third-party payment processors (e.g., Stripe, PayPal) and we do not store your full credit card details.
• Aggregated Anonymous Data: We may collect aggregated, anonymized performance data (like server load or total bandwidth used) to maintain and improve our Service. This data cannot be linked back to any individual user.
• Support Communications: If you contact our support team, we will keep a record of that communication, including your email address and the information provided, to assist you.

2. How We Use Your Information

We use the limited information we collect solely to:

• Provide, operate, maintain, and improve the Service.
• Process your payments and manage your subscription.
• Communicate with you, including responding to your support requests and sending service-related announcements.
• Prevent fraud and enforce our Terms of Service.
• Comply with applicable laws and regulations (only if legally compelled by a valid court order from a jurisdiction where we operate, and even then, we cannot provide data we do not have).

3. How We Protect Your Information

We implement robust security measures to protect the limited information we hold. Access to user data is strictly limited to personnel who require it to perform their job functions. Payment processing is handled by secure, PCI-compliant third-party providers.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties, except as described below:

• Payment Processors: We share necessary information with our payment processors to handle transactions.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), but only within the strict limits of our no-logs policy (i.e., we cannot share data we don't collect).
• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., infrastructure providers), but they are obligated not to disclose or use the information for any other purpose and have limited access needed to perform their tasks.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the account information we hold. Please contact us to exercise these rights.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@s-vpn.app (replace with actual contact info)